14th March 2017
Overall activity levels are higher and I can definitely say that we are doing more sales now. Doing the program has made us much more aware of our own mind-sets and psychology when making calls.
Our people are much calmer now and they stay more positive rather than reacting in a negative way when things don’t go to plan. We often refer back to the tools and techniques from the program to help us deal better with the pressure that comes with the job.